How do I deal with negative comments on Facebook?

What do you do with negative comments on Facebook?

How to Respond to a Negative Facebook Comment or Review

  1. Take some time. Do NOT reply right away, especially if the comment feels like a personal attack or if you’re taking it personal. …
  2. Reply and move the conversation off social media. …
  3. Hide or delete the comment. …
  4. Bury the review or comment with positivity.

How do I deal with hate comments on Facebook?

10 tactics for handling haters on Facebook

  1. The “light touch” philosophy for dealing with negativity. …
  2. There are no universals. …
  3. Hide bad comments. …
  4. Delete bad comments. …
  5. Ban the bad guy. …
  6. Ban specific keywords in visitors’ comments from your page. …
  7. Moderate/suspend all visitors’ posts to your page.

How do you respond to a negative comment?

How to Handle Negative Comments

  1. Walk Away. Whatever you do, do not respond to negative comments immediately. …
  2. Don’t Ignore the Comments. …
  3. Climb into Your Reader’s Shoes. …
  4. Keep Your Ego in Check. …
  5. Own Up to Your Error. …
  6. Be Positive. …
  7. Agree to Disagree.

How do you deal with negative comments on social media?

Strategies for handling negative social media comments

  1. Respond to the comment quickly.
  2. Be sincere and transparent.
  3. Give discounts when necessary.
  4. Interact directly with your customers.
  5. Make yourself available and visible.
  6. Keep things in perspective.
  7. Considerations for leaving a response to negative comments.
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How do you diffuse negative comments?

6 Tips for Handling Negative Feedback

  1. Ask clarifying questions. …
  2. Know that negative feedback isn’t a personal attack. …
  3. Ask for feedback often. …
  4. Take time to process your emotions. …
  5. View the feedback from your critic’s point of view. …
  6. Determine whether the feedback is constructive or destructive.

How do you respond to negative comments from friends?

Here are the seven responses I use with people who always seem to have something negative to say.

  1. “I’m sorry to hear that. …
  2. “Wow, that sucks. …
  3. “Ooh. …
  4. “If only [name] had the experience/wisdom/work ethic that you did!” …
  5. “Please, correct me if I’m wrong, but it sounds like you’re upset because…” …
  6. “Oh gosh.

Should you delete negative comments?

Deleting comments

Never, ever delete negative comments. It’s unlikely to make the person go away, and it may just incentivize them to post more. Negative social media contact isn’t something you can erase. Some guides recommend asking posters to remove their comments after you’ve solved the situation.

Should you respond to negative comments on Facebook?

Whether the negative portion is concerned, you should treat it in your response it as if it was a one star review. While the feedback might not be wholly positive, take the time to respond. Doing so shows that you genuinely appreciate customer feedback and are eager to seek their full approval in future.